Our employees

Passion towards the customer is a priority to us. Our aim is to shape an achievement culture where the key competences of our employees are defined, assessed and developed.

  • 103-1
  • 103-2
  • 103-3

We want our employees to stand out from the crowd thanks to skills specific to the area they work in (mastery). We are focusing on a work culture and a way of thinking where emphasis is placed on the customer and, on the other hand, the perspective of results rather than action. We aim to achieve team effectiveness due to cooperation-based culture, efficient communication and feedback.To do this, we largely rely on the knowledge of the principles underlying the Agile approach.

The year 2020 differed, in many respects, from the previous years; this was also true for the area of a place of work — there were new challenges that T-Mobile had to face as an employer. The process of digitalising the selected processes and employee development, which had been planned within the organisation, was accelerated by the pandemic. We implemented a number of new platforms and started online onboarding activities for new employees. We launched new activities for all employees, including gamification.

Employment structure at T-Mobile Polska

  • 102-8

2020
Type of employment:
women
men
total
Full-time
1,604 2,431 4,035
Part-time
72 20 92
In total
1,676 2,451 4,127
T-Mobile Polska współpracuje z wybranymi grupami dodatkowo w formie umowy zlecenia oraz B2B. Osoby współpracujące w formie umowy zlecenia mają różne zakresy czynności, w zależności od obszaru, z którym współpracują (głównie są to proste, powtarzające się czynności, które nie wymagają uprawnień i kwalifikacji. Współpracownicy B2B mają różne zakresy świadczonych usług w zależności od obszarów, w których świadczą swoje usługi. Możemy wyróżnić główne obszary, takie jak szeroko rozumiana technologia, m.in. programiści, testerzy, deweloperzy, dodatkowo prawnicy, Agile Coaches, czy inne role wspierające rozwój produktów.

2020
Type of employment contract
women
men
total
Indefinite-term contract
273 384 657
Fixed-term contract
1,403 2,067 3,470
T-Mobile Polska współpracuje z wybranymi grupami dodatkowo w formie umowy zlecenia oraz B2B. Osoby współpracujące w formie umowy zlecenia mają różne zakresy czynności, w zależności od obszaru, z którym współpracują (głównie są to proste, powtarzające się czynności, które nie wymagają uprawnień i kwalifikacji. Współpracownicy B2B mają różne zakresy świadczonych usług w zależności od obszarów, w których świadczą swoje usługi. Możemy wyróżnić główne obszary, takie jak szeroko rozumiana technologia, m.in. programiści, testerzy, deweloperzy, dodatkowo prawnicy, Agile Coaches, czy inne role wspierające rozwój produktów.

From their very first day at work, T-Mobile Polska employees become part of the team.

From the very start of employment, we take care of the employee’s wellbeing and provide knowledge about the company. The ‘Welcome to T-Mobile’ programme equips participants with the information they require to do their work. During the training, employees acquire information about the history of T-Mobile, its development, internal structure and organisational culture.

  • 202-2
Among the people employed by T-Mobile, 92% of the top management staff, including people holding positions in the Management Board, come from Poland. In 2020, the number of employees exceeded four thousand.
  • 402-1

Employees receive all information about the company on an ongoing basis via the corporate intranet. At the same time, any information characterised by a higher level of importance, including information about changes in the rules of remuneration or work, is provided to employees two weeks in advance.

  • 102-41
  • 407-1

As an employer, we undertake informational activities for employees, we ensure freedom of association in trade unions, we conduct talks, consultations and negotiations related to employee matters with the Inter-Company Trade Union Organisation. There is one trade union operating at T-Mobile Polska. Employees are not covered by a Collective Labour Agreement.

We also expect the same standards from our business partners.

The Code of Conduct applicable at T-Mobile Polska should be observed both by employees and our suppliers. So far, we have not identified any breaches of the right of association among our suppliers’ employees.

Training and education

  • 404-2
As employee training courses form an essential element of the company’s development, training courses were also provided online during remote work.
Although their form needed to be adapted to the new conditions, the dedicated training platforms made it easier to communicate with employees. Our projects in 2020 included T-Mobile Academy, a soft competences programme for the entire organisation. It covered areas such as Assertive communication; Creative thinking training; Public speaking; Dealing with change; how do I deal with conflict in my team. Other training courses pertained to development through effective building of professional relationships within the organisation (Insight Discovery). We also implemented Management 3.0, a training course which helps to build and develop the team, as well as other training courses on dedicated tools. For all employees, we prepared a cycle of workshops and webinars on hybrid work, skilful self-management and building emotional resilience or coping with stressful situations. We prepared a number of upskilling and retraining programmes as part of the changing market requirements.
  • 404-3
The work of each employee is assessed at least once a year.

In most cases, the assessment is completed using a special tool, or takes place during discussions which include feedback from immediate managers and senior managers.

  • 10,765
    Total number of training hours
  • 2.6
    Average number of training hours at T-Mobile Polska
  • 2.7
    Average number of training hours among women
  • 2.5
    Average number of training hours among women

T-Mobile Academy 2,798
Insight Discovery 1,012
Management 3.0 80
Leader Development Academy 396
Introduction to Agile 4,079

Health of our employees

The subject of health and taking care of a healthy lifestyle has become popular also at T-Mobile.

We are trying to offer our employees access to information, educate them on prevention and provide opportunities so they can get quick support when it is needed.

Last year, we organised preventative campaigns for our employees in cooperation with external organisations and in collaboration with physicians from Medicover. The campaigns were aimed at promoting cancer prevention and educating the audience about the need to have regular check-ups. As part of Women’s Day celebrations, the representatives of the Rak’n’Roll Foundation provided workshops about healthy lifestyle. They told the participants how to, for example, reduce the risk of illness, what preventive exams women and men should have, what symptoms should one worry about, what to do when they appear, and how breast self-examination should be performed. Together with the DKMS Foundation, we delivered a campaign under which potential bone marrow donors were registered in the database. Employees also had the opportunity to get to know all the aspects of being a donor and to bust the myths surrounding this.

Towards diversity

Diversity and an inclusive culture have always been part of management at T-Mobile, not only in the workplace, but also more broadly across the organisation. For several years now, we have placed special emphasis on counteracting discrimination or mobbing. In 2020, in collaboration with Diversity Hub, we started a long-term project of changes in our company and we decided to implement a strategy for strengthening an inclusive culture.

The strategy has three pillars:

constructing an entire diversity management structure to plan and control activities in a systemic and strategic way);
these allow strengthening of diversity in the HR area in order to guarantee diversity at all levels;
working with managers, building their responsibility for the process and procedures.

A special group was working on the project in order to develop new procedures and standards of the organisation’s operation. A dedicated website and email address for employees were created on the intranet. In September, we organised a Values Week, which was attended online by nearly 1,000 employees.

  • D&I audit conducted by an external partner, Diversity Hub
  • development of new rules in job offer descriptions and female job titles
  • implementation of new rules in the recruitment process
  • launch of a series of monthly webinars on diversity-related topics
  • First ‘POWER OF DIVERSITY’ (SIŁA RÓŻNORODNOŚCI) e-learning course available for all employees
  • creation of a dedicated internal site on the project
  • promotion of the tasks of the Equal Treatment Coordinator
  • continuous strengthening of the diversity idea in the team — more diversity is an opportunity for better ideas
  • Changes to the anti-discrimination policy
  • D&I Ambassador Programme

Parent and child-friendly room

Especially for parents working at T-Mobile Polska, we have made available a special room where they can work with their children. The Parent-Friendly Room was created for T-Mobile employees who, under special circumstances, do not have anyone to leave their child with. In the room, there is a mini playground for the youngest ones, art desks, blocks, toys, and a PS3 console.

  • 401-1
  • 202-1
  • 405-1

2020
Total number of new employees by gender and age
women
men
total
Below 30 years of age
154 211 365
Between 30 and 50 years of age
111 168 279
Above 50 years of age
4 3 7
TOTAL
269 382 651
Employment rate
16% 16% 16%

2020
Total number of employees leaving the company by gender and age
women
men
total
Below 30 years of age
134 215 349
Between 30 and 50 years of age
301 349 650
Above 50 years of age
15 13 28
TOTAL
450 577 1,027
Turnover ratio
27% 24% 25%

senior management
IN TOTAL
women
men
Below 30 years of age
2% 0% 2%
Between 30 and 50 years of age
96% 20% 76%
Above 50 years of age
2% 0% 2%
IN TOTAL
100% 20% 80%
middle management
Below 30 years of age
1% 1% 1%
Between 30 and 50 years of age
97% 32% 65%
Above 50 years of age
2% 0% 2%
IN TOTAL
100% 33% 67%
other employees
Below 30 years of age
24% 9% 15%
Between 30 and 50 years of age
72% 31% 41%
Above 50 years of age
4% 2% 2%
IN TOTAL
100% 41% 59%

Ratios of standard entry level wage compared to local minimum wage at significant locations of operation

  • 180
    %
    Women
  • 198
    %
    Men
  • 190
    %
    Total average

Search results